There are a number of people in all organizations who have a significant impact on your energy use. These people need to be identified and their level of training or competence evaluated to ensure that they understand their role and the influence they have on energy use.
These people can include the following:
Once the relevant people have been identified, you need to check their knowledge of their role regarding energy use. Where you identify gaps in their knowledge, you need to plan, deliver and document the relevant training to fill in these gaps.