2.3 Competence

This means that all relevant people are competent to do their jobs on the basis of appropriate education, training, skills or experience. It is the responsibility of the management of the organization to ensure that all people working for it are competent to carry out their assigned roles and tasks.

It is also necessary to ensure that external contract employees and service providers are competent in those areas that might affect your energy performance. This can be achieved by checking CV information or by specifying requirements during the tendering or vendor selection process.